Legal

Privacy Policy

Last updated: 13 September 2026

HireCade runs hiring products for employers and career tools for candidates: an applicant tracking system, AI screening interviews, a resume builder, a community, and paid courses. This policy explains what personal information we collect across hirecade.com, why we collect it, who we share it with, and the choices you have.

If you use HireCade as a candidate, most of the information we hold comes from you: your profile, your resume, your applications, and your interview answers. If you use HireCade as an employer, we also process information about the candidates who apply to your jobs, and we do that on your behalf.

1. Information we collect

We collect the information below. Not all of it applies to every person, since it depends on which parts of HireCade you use.

  • Account information: Your name, email address, and password when you create an account. Passwords are handled by Google Firebase Authentication and are never stored by us in readable form. If you sign in with Google, we receive your name, email address, and profile picture from Google.
  • Profile and resume information: Work history, education, skills, links, location, profile photo, and anything else you add to your profile or build in the resume builder. If you publish a resume page, the content you publish is visible to anyone with the link.
  • Applications: The jobs you apply to, the answers you give in application forms, and any files you attach.
  • Interview information: When you take an AI interview, we record your microphone audio for the duration of the session and generate a transcript, along with scores and written feedback. Your browser asks for microphone permission before this starts, and you can decline or stop at any time.
  • Employer and company information: Company details, job posts, team members you invite, and the notes, ratings, and pipeline stages your team records against candidates.
  • Community content: Posts, comments, and reactions you create in the community. This content is public and is indexed by search engines.
  • Enquiry and course application forms: Your name, email address, phone number, LinkedIn profile, and the summary of your work and education that you write, plus the page you submitted from. These forms are delivered to us through Google Forms.
  • Newsletter signups: The email address you give us so we can send you updates. Every email includes an unsubscribe link.
  • Payment information: Payments run through Stripe. Stripe receives your card details directly and we never see or store your full card number. We keep a record of what you bought, the amount, and whether it succeeded.
  • Usage and device information: Your IP address, browser and device type, the pages you view, and how you reached us. This comes from Google Analytics and from our own server logs.

2. How we use your information

  • To create and run your account and keep you signed in.
  • To show your profile, resume, and applications to the employers you apply to.
  • To run AI screening interviews and produce transcripts, scores, and feedback.
  • To match candidates with roles and to surface relevant jobs, courses, and resources.
  • To take payments, issue receipts, and manage subscriptions and course enrolments.
  • To answer your questions and provide support.
  • To understand which pages and features are used, so we can improve them.
  • To send you product updates, course information, and marketing emails, which you can opt out of at any time.
  • To detect and prevent fraud, abuse, and attempts to game interviews or assessments.
  • To meet our legal and accounting obligations and to enforce our terms.

4. Who we share information with

We do not sell your personal information. We share it in these situations only.

  • Employers: When you apply to a job or complete an interview for a role, your profile, application, transcript, and interview results are shared with that employer and their hiring team.
  • Service providers: Google, for authentication, file storage, analytics, and form delivery. OpenAI, for transcribing interview audio and generating interview feedback. Stripe, for payments. Amazon Web Services, for file and image storage. Ghost, for our blog and newsletter. Calendly, when you book a demo. Each provider only receives what it needs to do its job.
  • Professional advisers: Accountants, auditors, and lawyers, where they need the information to advise us.
  • Legal requests: Courts, regulators, or law enforcement where we are legally required to respond, or where we need to protect our rights or someone's safety.
  • Business transfers: If HireCade is involved in a merger, acquisition, or sale of assets, information may transfer as part of that deal. We will tell you before your information becomes subject to a different privacy policy.

5. Cookies and analytics

We use a small number of essential cookies and browser storage entries to keep you signed in and to remember your preferences. The service does not work without these.

We also use Google Analytics to measure traffic and understand which pages help people. These cookies record things like your approximate location, the pages you visit, and how long you stay. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics using Google's browser add-on. Blocking essential cookies will sign you out and break parts of the site.

6. International transfers

We and our service providers operate in several countries, including the United States. When we move personal information out of the United Kingdom or the European Economic Area, we rely on safeguards such as standard contractual clauses or an adequacy decision covering the receiving country.

7. How long we keep information

We keep your account information for as long as your account is open. Interview recordings, transcripts, and results are kept while they are relevant to your applications and to the employers you shared them with. Billing records are kept for as long as tax law requires. Community posts stay published until you delete them.

When you ask us to delete your account, we remove or anonymise your personal information unless we are required to keep it. Backups are cleared on a rolling schedule, so a copy may persist for a short period after deletion.

8. How we protect information

We serve the site over HTTPS, store files with established cloud providers, restrict internal access to the people who need it, and rely on Google Firebase for authentication so that passwords are never handled by our own systems. No service can promise perfect security, so please use a strong, unique password and tell us straight away if you think your account has been accessed by someone else.

9. Your rights and choices

Depending on where you live, you may have some or all of the rights below. We will not treat you differently for using them.

  • Ask for a copy of the personal information we hold about you.
  • Correct information that is wrong or out of date, which you can often do yourself in your profile.
  • Ask us to delete your account and the information linked to it.
  • Ask for your information in a portable format.
  • Object to or ask us to limit certain processing.
  • Withdraw consent, for example by unsubscribing from emails or revoking microphone access.
  • Complain to your local data protection authority if you are unhappy with how we responded.

To use any of these rights, email us at the address below. We may ask you to confirm your identity, and we aim to respond within one month.

10. If you are an employer using HireCade

When you post jobs, review candidates, or run interviews through HireCade, you decide why and how candidate information is used, and we process that information for you under our agreement with you. You are responsible for telling candidates how you use their information, for keeping candidate records only as long as you need them, and for handling requests that candidates send you directly.

11. Children

HireCade is built for people looking for work and for the companies hiring them, and it is not intended for anyone under 16. We do not knowingly collect information from children. If you believe a child has given us personal information, contact us and we will delete it.

13. Changes to this policy

We update this policy when our product or our providers change. The date at the top of the page always shows the current version. If a change materially affects how we use your information, we will tell you by email or with a notice on the site before it takes effect.

14. Contact us

For anything about this policy, your information, or a request to access or delete your data, email privacy@hirecade.com. Please tell us which email address your account uses so we can find your records.